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Showing posts from May, 2012

Promises promises...

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The trend these days is to offer a cheap flight, but then demand a bunch of additional payments for "tax", "surcharge", "supplement" and don't forget to pay for the suitcase too. (Oh, and we might even have to pay for the optional seat too, soon.)

There is another way: Include everything in the one price. Google Apps does that. £33 per user per year gives you email. And Google drive. And therefore a great word processor and spreadsheet, and presentation tools. And collaboration. And web sites for intranet and extranet, oh, and internet. And instant messaging. And video chat. And Video storage. And backups, storage, SLA, support.... you get the picture.

And today I experienced another brand doing that: Victorinox. I got a IT branded Victorinox suitcase *many* moons ago (with a firewall appliance in it!), and eventually it started to die on me on a trip with our award-winning partners to San Francisco.
When I started looking at replacement suitcases, I …