Opening up the power of Salesforce through Chrome
At Google we're using Salesforce for cour CRM stuff. As channel manager responsible for lots of partners all over Europe, I frequently need to search for opportunities and check that they are appropriately assigned to partners, or find all the opportunities for a specific partner. Salesforce can do all this and more, and thus far I've been struggling with custom reports for each partner... which is a pain if you one day decide to change the format. Discovery number one: By creating a salesforce report, you can override the filter values by tweaking the URL. (see note 1) Discovery number two: I can quickly create a way to populate the URL parameters with Chrome's customer search provider feature. (see note 3) The end result is that I can now open a new tab, type "sfo" and hit space (this invokes my special search provider), and then type "police" and hit enter. The search provider translates this into something like https://www.salesforce.com/00